Terms of use


You are expected to be willing to work on the bike, or have someone available to help. We are always here to help with free advice and the parts, but we do NOT pay for labor. Any motorized bike will, at some point, require maintenance, upkeep, troubleshooting, and replacement of the occasional part. If you are not willing to learn/do/or get help to do this type of work (tightening, loosening bolts, adjusting cables, etc, possibly taking off a transmission housing and replacing a clutch, adjusting rear wheel alignment, loosening/tightening the chain, cleaning, etc), then please think carefully before purchasing this product. There is a degree of responsibility that comes with owning and operating these types of products.


We offer flat shipping fee for Vehicles in eight (8) Canadian provinces (BC, AB, SK, MB, ON, QC, NB, NS). This does not include the three territories, NL and PEI. Also, there may be an additional charge for vehicle freight for hard to reach areas or hold for pick-up at one of our warehouses. We will ask you to confirm the additional shipping amount before we ship your vehicle and your signature will be required. All other countries and international orders require additional freight charges. ALSO, THERE MAY BE AN ADDITIONAL CHARGE FOR VEHICLES AND PARTS FREIGHT TO HARD TO REACH AREAS. This only applies to less than 5% of orders and is a matter that is quite frankly out of our hands. 


It is imperative for all customers to properly inspect the merchandise upon receipt and to communicate any defect within 14 days of purchase otherwise Apollo assumes no liability what so ever. In case of default or incompatibility, the item in question must be returned at the expense of the buyer. No refund will be given as part of this return. The item will be either replaced or your account will be credited. Please ensure that the returned product is returned in its original packaging. If the product is damaged or used it will not be accepted as a return. The part plans included on the site are for illustrative purposes only. In case of discrepancy with the photo of the product, the latest will be considered accurate. No return and no warranty is offered on electrical and electronic parts. Any product sold below the list price, in liquidation or as a ''booking'' type reservation is sold without legal warranty due to the price.

Shipping fees table for parts only

Base 9.99 $ 0-50km or from 250gr to 499gr

Base 14.99 $ 50-500km or from 500gr to 4999gr

Base $ 19.99 + 500km or more than 5000gr

The professional delivery rate is $ 15.99 minimum and surcharges are billed to the reseller.

ORDERING PARTS SENT TO THE UNITED STATES OF AMERICA AND OUTSIDE OF CANADA: All orders sent outside of Canada are subject to a minimum charge of $19.99 and for large items for example but not limited by those Like the wheels, plastics and engine this minimum charge is $29.99.


By purchasing an APOLLO vehicle, you agree to the following terms and conditions. APOLLO vehicles are intended for closed circuit use only. Any use of an APOLLO vehicle involves risks and perils, and these are the responsibility of the user and/or a third party under his supervision. APOLLO will not be held liable for any accidents or abuse caused by the use of its products.


Always be equipped with adequate safety equipment including a D.O.T. helmet and a cervical protection. Always use an APOLLO vehicle with care and diligence in compliance with all laws and regulations. Negligent or abusive use of an APOLLO vehicle can have serious consequences.


By purchasing an APOLLO vehicle, you agree to use the vehicle exclusively on a private property. APOLLO vehicles are intended for use in closed circuit and are not permitted on public roads or highways.

Off-road vehicle: Off-road vehicles sold by Apollo Motors are intended for outdoor use, on flat or slightly uneven terrain and free of obstacles of more than 10 cm. The vehicle must not be operated by an adult and is manufactured to support a maximum weight of 50 kg and less. The vehicle is for individual use and is not designed to carry a passenger. The driver must limit himself to a maximum speed of 32 km / h at all times. Driving on a steep upward or downward slope of more than 10 ° is strongly discouraged. Jumps and other dangerous maneuvers such as speed and sharp turns should be avoided. Vehicles with semi-automatic or manual transmission must be properly operated using gear shifting depending on driving. If one or more of the above conditions of use is not respected, the legal guarantee does not apply.

Competition vehicles: sold by Apollo Motors are intended for closed circuit use only in a competition or practice environment. Competition vehicles are exempt from any manufacturer's warranty, legal warranty or any other type of warranty whatsoever.


Every purchase of an APOLLO vehicle is a final sale. No refunds will be granted as part of this purchase. It is imperative for all buyers to properly inspect the vehicle prior to taking possession and report any anomalies to the retailer immediately.


Every APOLLO vehicle is backed by a 90-day limited warranty against manufacturing defects. This warranty takes effect when the merchandise leaves the premises of Apollo Motors and must be notified to Apollo in writing using the form made available to you.

• This warranty is not transferable and does not cover damages due to improper use or improper maintenance;

• This warranty only covers replacement of defective parts; labor cost may be charged;

• This warranty does not cover damages to the vehicle due to improper use, lack of maintenance, harsh environment; accident, alteration, abuse or neglect.

• This warranty does not cover transmission parts or damage to other parts that may result from a transmission failure;


You can cancel an order before it is processed without fees by emailing sales@apollomotors.ca or Text 1-877-916-1333. Once it is processed, the order cannot be cancelled. Parcels shipped to the wrong address or parcel refused by the customer will be considered as a return and shall be subject to this policy. Once you have received the order, If you are not satisfied, you can return it. Apollo will not provide a return label and will not be liable for the cost shipping, it is your responsability to return the order yourself and pay custom fees if applicable. Apollo will deduct the initial shipping fees to every return order. Which mean, shipping cost as it appears on bill of sale will neither be credited nor refunded. Processing fees for returns will be charged to your refund / credit of 3% of the trasaction with a minimum of 35$. 


If you cannot abide by these terms, do not place your order.

(This text has been writted in english, if there are difference with version in other languages, the english version will be deemed the correct one)

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Terms and conditions